Training Objective:

The objective of this lesson is for each individual to understand the dynamics and benefits of Emotional Intelligence, how the 4 domains of Emotional Intelligence work together, interpersonal communication & De-escalation skills along with learning tools to improve personal emotional health and enhance overall performance.

Learning Objectives- At the end of the training the individual will:
  •  Learn the definition and dynamics of Emotional Intelligence (EI).
  • Learn the aspects of the four domains of (EI):
    • 1. Self-Awareness
      • the ability to see yourself clearly and objectively through reflection and introspection
    • 2. Self-management
      • our ability to manage our behaviors, thoughts, and emotions in a conscious and productive way)
    • 3. Social Awareness
      • the ability to understand the emotions of the people you deal with
      • to empathize with others, including those from diverse backgrounds and cultures
    • 4. Relationship Management
      • our ability to communicate clearly, maintain good relationships with others, connect with those from other cultures, work well in teams, and manage conflict
      • relies on your ability to use the other three areas of EI to manage relationships effectively
  • The “Mind Model”, how emotions are processed, thought patterns and brain change (changing thought patterns)
  • Toxic Stress and their physiological and psychological effects.
  • The C.A.R method of Coping – Assessing – and Responding in a healthy and solution focused manor.
  • Learn elements of interpersonal Communication & De-escalation strategies along with Natural language -vs- Peace language & Deflectors – deflecting negative responses.
  • Focus on Self Care and provided with Action Plan Tips for empowering their (EI)


Who should attend the training:

(Inclusive & culturally competent approach)

  • Everyone who wants to enhance emotional regulation, resilience, communication, cooperation, and performance.
  • First Responders, Public Safety, Security, etc.
  • Businesses and Corporations
  • Non-Profit
  • Youth Serving Organizations
  • Faith Based Organizations


Training Details
  • Typically designed to be a 4hr block. (modifications for needs are available)
  • In person or a live virtual instructor provide best results.
  • Certificate of training upon completion of the course.


Contact US to get more information and set up training.

Contact us for Group or bulk orders and discounts!


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Cost:  (Note: travel expenses may incur for in-person training)

Our pricing varies according to the delivery method you choose, the number of days/sessions our trainer is working with your team and how many people we will be attending, amongst other factors.  Please contact us for an estimate.